Privacy Policy

Information We Collect

We collect information to deliver effective environmental and occupational health solutions, as well as to improve your experience on our website.

Personal Information: We may collect personal information that you voluntarily provide to us. This includes your name, company name, email address, phone number, and any specific details submitted through contact forms, requests for proposals (RFPs), or direct communications regarding your consulting or occupational health needs.

Non-Personal Information: We may automatically collect non-personal information such as your browser type, IP address, device type, and browsing behavior through cookies and analytics tools. This helps us understand how our website is used and allows us to improve its functionality.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries, provide accurate project estimates, and deliver requested environmental or occupational health services.
• Provide ongoing customer support and account management.
• Improve our website, digital presence, and service offerings.
• Communicate with you regarding service updates, industry regulations, ECOH news, and promotional content (only with your explicit consent).
• Ensure the security of our website and monitor for unauthorized usage.

Sharing Your Information

We respect your privacy and do not sell, trade, or rent your personal information to third parties.

We may share your information in the following circumstances:

• Service Providers: With trusted third-party partners, laboratories, or sub-contractors who assist us in operating our website or delivering our consulting services. These parties are contractually obligated to keep your information secure and confidential.
• Legal Requirements: We may disclose your information if required to do so by Canadian law, regulatory authorities, or to protect the legal rights, property, and safety of ECOH, our employees, our clients, or the public.

Data Security

Protecting sensitive environmental and occupational health data is a priority at ECOH. We implement robust, industry-standard administrative, technical, and physical security measures to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of data transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Your Rights and Choices

In accordance with Canadian privacy laws, you have the right to:

• Request access to the personal information we hold about you.
• Request that we correct or update any inaccurate information.
• Request the deletion of your personal data, subject to legal and contractual retention requirements.
• Opt out of receiving marketing or informational emails at any time by utilizing the “unsubscribe” link provided in our communications.

Third-Party Links

Our website may contain links to external third-party websites, such as regulatory bodies or industry resources. ECOH is not responsible for the privacy practices, policies, or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or regulatory obligations. Any updates will be posted on this page with a revised “Effective Date.” We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal data, please contact our Privacy Officer at:

ECOH Management Inc.

75 Courtneypark Dr. West, Unit 1

Mississauga ON L5W 0E3

Email: info@ecoh.ca

Phone: (905) 795-2800